Open the app and choose how to continue
Download FinCaffe from the official iPhone or Android listing, then use a sign-in option shown in the app. If you previously continued with Google or Apple, choose that same option and the same account when it is available on your device.
For email access, choose “continue with email”. Use the sign-in view for an existing account, or switch to registration to create one. The app also offers “Explore without signing in”; this is a separate choice from signing in to an existing account.
If the app asks you to confirm your email
After email registration, the app may show “Verify Your Email”. Open the message sent to the address you entered, follow its confirmation link and return to FinCaffe. The dialog includes a “Sign In” action.
If you cannot find the message, check the address you entered and your spam folder. If the link does not complete the process, return to the app and read the result before trying again or contacting support.
Reset an email password
In the email sign-in view, enter your account email first, then choose “Forgot password”. Follow the recovery link in the email to open the password-reset screen. Enter the new password twice and follow the requirements shown there.
Wait for the app to confirm the update before signing in again. If it says the recovery link may have expired, start a new reset request from the sign-in view. A FinCaffe password reset does not change your Google or Apple account password.
When you still need help
Read the message shown in the app: it may explain an incorrect address, a temporary restriction or a connection problem. If a waiting period is displayed, allow it to finish before retrying.
Email support with your device type, the sign-in option you used and the error text. Do not send a password or an email recovery link. Signing out and uninstalling are separate from account deletion; use the account-deletion guide when you want to remove the account.